I called Austin Lock & Door after I lost both of my house keys and Vlad said that he would be there in 45 minutes, however he arrived in about 30 minutes and unlocked the door very quickly, Vlad was professional throughout the whole process and he helped me a lot with his advice. The price of the service was fair, especially taking into account how fast Vlad managed to reach my place. I would contact Vlad again in case of need for a locksmith.